These contacts can help you make your home safer and reduce the risk of falls. From home safety checks to equipment advice, you’ll find support to help you stay confident and independent at home.
Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.
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South Tees Falls Team
If you require general falls prevention advice and support or don't know where to start, please contact the Falls Team at Low Grange Health Centre, Monday to Friday, excluding bank holidays, between the hours of 8.30am and 4.30pm.
Phone: 01642 944484
Email: ste-tr.fallsteam@nhs.net
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If you are struggling to manage around your home, contact your GP surgery and ask to be referred for a rehabilitation assessment.
Redcar and Cleveland: 01642 065070
Middlesbrough: 01642 065070
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Cleveland Fire Brigade Safety Check
Our free Online Home Fire Safety Check is the quickest and easiest way to get personalised advice for your home. The tool provides personalised fire safety advice based on each household’s home, behaviours and lifestyle.
Offering Safer Homes Visits to people who may be at greater risk from fire. These visits can include our trained staff visiting your home to provide safety advice, conduct smoke alarm checks, and fit free alarms if needed.
Hartlepool: 01429 851258
Middlesbrough: 01642 811650
Redcar and Cleveland: 01642 777651
Stockton-on-Tees: 01642 366180
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Age UK Teesside
Age UK Teesside has a wide range of services to help over-50s in Middlesbrough and Redcar & Cleveland make the most of their lives, finances, social lives, and health & wellbeing.
Phone: 01642 805500
Email: info@ageukteesside.org.uk
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Sensory Support (Middlesbrough)
The Sensory Support Service offers advice and support to Middlesbrough residents who are D/deaf or have hearing loss, are blind or partially sighted, or have dual sensory loss.
Phone: 01642 065070
Email: adultaccessteam@middlesbrough.gov.uk
Sensory Support Redcar and Cleveland
If you have sight or hearing loss, we can provide information, advice and services to help you identify what you need to live as independently as possible. We can provide information and advice about support or equipment to help you retain independence if you have a sensory need, i.e. hearing impairment or loss, or visual impairment or loss.
Teesside & District Society for the Blind
It is our mission to help blind and partially sighted people stay independent and improve their quality of life.
Phone: 01642 247518
Email: manager@teessideblind.co.uk
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AskSARA - Redcar and Cleveland
Practical advice and guidance to support safety and independence around the home. Our online tool will provide you with impartial advice about suitable equipment and assistive technology to help you live independently and maintain your lifestyle.
Handyperson and Adaptations, Redcar and Cleveland
We offer assistance to older, disabled and vulnerable people by providing advice on housing options, minor and major housing adaptations, as well as delivering a handyperson service for small jobs.
Phone: 01642 771500
Email: HandyPersonAndAdaptations@redcar-cleveland.gov.uk
Middlesbrough Staying Put Agency
Middlesbrough Staying Put Agency (SPA) is a home improvement agency that offers specialist support and advice to older, vulnerable, and disabled people to help them remain safe and independent in their own homes.
Phone: 0800 5875 184
Email: stayingputagency@middlesbrough.gov.uk
Middlesbrough Assistive Technology
Assistive technology means devices or systems that can help you do everyday things that might be hard or impossible otherwise. It can help with a range of difficulties, including memory and movement problems. It can also be called 'technology-enabled care' (TEC).
Phone: 01642 726009
Email: telecare@middlesbrough.gov.uk
Stay Safe and Warm – Cleveland Fire Brigade
Do you know someone who is struggling to stay warm in their home? Our award-winning Stay Safe and Warm scheme is completely FREE and open to anyone living in Cleveland; no age restrictions apply. It offers access to heaters and other equipment as required (following a free home assessment). So whether it’s a short-term issue such as a boiler breakdown or an ongoing heating issue, we can help.
Phone: 03067 990038
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Connect Monitoring and Response - Middlesbrough
We offer emergency help and support, 24 hours a day, 365 days a year. Connect is easy to use and gives you extra security and peace of mind. All of our staff are highly-trained and qualified. We're committed to helping our residents stay safe and independent in their own homes.
Phone: 01642 726009
Email: controlroom@middlesbrough.gov.uk
Beyond Housing Reach and Response
For pendant alarm and telecare services in Redcar and Cleveland.
Phone: 01642 771339
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Middlesbrough Hospital to Home Service
Supporting older, vulnerable and disabled Middlesbrough residents to live independently when discharged from hospital. Our Prevention Liaison Officer works with hospitals to support discharges and keeps in touch with patients when they return home.
Phone: 01642 726500
Email: hospital2home@middlesbrough.gov.uk
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Home adaptations, care services and equipment - NHS
Identifying hazards at home - NHS Inform
Preventing falls in your home: a room-by-room guide - RoSPA
RoSPA - Fall prevention resources
Avoiding falls within your home - RoSPA
Preventing falls in your home: a guide to safety aids - RoSPA
Preventing falls checklist - RoSPA
Avoiding falls out and about - RoSPA
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Information and Advice
Find Services and Support
Age UK Advice Line / 0800 678 1602 (Lines are open 8am-7pm, 365 days a year)
Information guides and factsheets
Make your Home safer - Age UK
Home safety and security - Age UK
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RNIB - Vision and eye health
RNIB - Practical and emotional support
RNID - Information and support
RNID - Online Hearing Check
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Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section
Start your online Self-Assessment
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Help and Contacts
Please note that the advice contained on this website is not intended to replace the advice of your GP or other health professional